After listening to feedback from some of our users, we have added this new feature into our paid plans.
This will support uploading and accessing up to 5 attachments in an article to help with the use cases where you need to access a template or another document as part of your knowledge management process.
More information on our plans is available here:
Quality of Life Improvements
- We have changed the default copy of an article to copy in plain text to support sending a quick text response /answer.